30 Money Back Guarantee

We offer a 30 Day Money Back Guarantee on most of our products. So if you decide a House Things product isn’t for you, you can send it back to us for a refund. 

If you would like a refund after receiving your product (excluding shipping costs), and it is still within its original condition and packaging, please email us at info@housethings.com.au within 30 days of the product being delivered to you. For fast processing of your returns request, please be sure to include:

Date of purchase
Your contact details
Your order number
We will respond to your refund request within two (2) business days.

Following our approval of your refund request, we will arrange return shipping labels to the suppliers warehouse. 

Please take care to repack the product as it was originally delivered to you as we can only accept returns for unused products in its original packaging.
Failure to repack correctly may result in damage during the return transit and forfeit your refund.

Once we have confirmed receipt of the product and it has been inspected it to ensure it is in its original condition including all its original packaging, we will  arrange a refund.

Your refund will exclude any shipping costs that have been incurred.

If you have any questions, please feel free to Contact Us.